Membership FAQs for Age Group / Section Managers

How to run and export their Team Reports?

  • Log in to GMS as usual
  • Select the Team Management tile
  • Select Teams (left side menu bar)
  • Select the required Team in the main pane
  • Use the More / Export option above the column headers (top right)
  • Column Membership Status has these values:
    • Pending: Order is set up but not paid in GMS (either in full or via monthly DD)
    • Active: Order is set up and paid in GMS (either in full or via monthly DD)
    • Blank: Order is not set up
  • For minis and youths teams:
    • Players only appear if they are registered as players.
    • There is no circumventing that
  • For adult teams:
    • By default all, all registered seniors players appear as “eligible” in all seniors teams, and all registered women players appear as “eligible” in all women teams.
    • Registered players can however be manually assigned to specific teams as follows:
      • Select the required team.
      • Select the required player
      • Select the “Assign to Team” button top right.
      • This does not remove them as “eligible” for the other teams.
    • Members can be manually added to teams as non-registered players as follows:
      • Select the required team.
      • Select the “Add Player” button.
    • To remove a player from a team:
      • Select the required team
      • Select the required player
      • Select the Remove button top right.
      • Non-registered players get removed.
      • Registers remain as “eligible”.
    • Related export columns to note are:
      • Registered: Which will have values of “Registered Player” or “Non Registered Player”.
      • Role: Which will have values of “Registered Player Adult (Men)”, “Registered Player Adult (Women)” or “Non Registered Player”.
      • Info: Which will have values of “Registered Player” or “Non Registered Player”.

How to confirm if a player is paid up?

  • Refer to column Membership Status in the Team Report above.

What to do if a minis/youth player is not showing up on their Team Report

  • Either their DoB is incorrect (so they are showing up in the wrong age group) and needs to be corrected via a player registrar, or
  • They are not registered as players.
    • Parents should be able to register their children as players online within GMS direct.
    • If however that is proving too problematic then parents may temporarily revert to the paper RFU Registration Form which you should collect and validate and pass to the minis/youths player registrars to process.
    • From a GDPR perspective the intention is to phase paper forms out ASAP.